Track a request
Where is my request?
Type your 6-digit code (like 000042) and the last 4 digits of your phone number.
While you wait
A request usually sees its first donor responses within hours, and the tracking page updates live as they come in. If the request is urgent, the emergency playbook lists what hospitals need from you and which numbers matter, and licensed centres near the patient are always worth a parallel check. Lost the tracking code? It was sent with the request receipt, and we can help if it is gone. Common questions about how matching works are answered in the FAQ, and how donors are notified is explained on the register page.