A stranger’s WhatsApp message says “I am a voluntary donor for your request.” The only thing between your family and that stranger is our verification process. Here is exactly what runs behind every name on this platform — openly, because trust pages should show their work.
Layer 1 — Phone verification
Every account starts with a working phone number verified by OTP. No throwaway numbers, no anonymous registrations, no second accounts on the same number.
Layer 2 — Identity proof
Registration requires an uploaded identity document (driving licence, blood-group card, or any ID showing name). A human reviews it — blurred images, screenshots and names that don’t match are rejected.
Layer 3 — Blood-group proof, reviewed by a human
Every applicant uploads a document showing their blood group — a report, prescription, or donor card. Our team checks that the group claimed matches the document. Only then does the donor become visible and matchable. This single step is why fake “O− universal donor” claims die at the door.
Layer 4 — Screening at every donation
Verification does not replace the blood bank. At every actual donation, licensed staff run the NBTC screening — haemoglobin, BP, the full questionnaire — and test every unit in the lab. Our verification gets the right human to the chair; the bank’s testing makes the unit safe.
The directory + the resting system
Donors listed in our directory are approved, contactable, and automatically hidden when they are in their post-donation rest period or on a break. Reports from seekers auto-hide anyone flagged, pending our review.
What verification does not promise
It cannot promise a donor will answer at 2 AM, or that they will pass the blood bank’s same-day screening. It promises: the person you contact is a real, identity-checked human whose blood group we have seen proof of. In this space, that is not a small thing.